sskb@sskb.com.au

5 Ways SSKB Has Digitally Innovated- QLD

Strata Digital Innovation

5 Ways SSKB Has Digitally Innovated- QLD

Technology can be such a powerful tool. Its capabilities are used to make things quicker, simpler, collaborative, and more accessible. It gives us the ability to connect with others anywhere in the world anytime. That is why SSKB are continually digitally innovating.

At SSKB our purpose is to help make the lives of our Committee Members as hassle-free and simple as possible. There is no reason why Strata Management needs to be so complicated and confusing.

Over the past 3 years we have launched new digital innovations as part of our technology offerings to our clients.

So, what are these digital innovations?

Your SSKB APP

At the end of 2020, we launched the SSKB App. This was essential in helping give our Committee Members back more time. When it comes down to it most committee members and lot owners have busy lives and are juggling many responsibilities. Our SSKB app is one way we help make strata life simple by giving you all your strata needs at the touch of a button in one location.

“We are the first Strata Management company to take a committee–first approach to our app. We took this approach as we wanted to make strata living as efficient as possible for our committee members. In-between lockdowns, working from home, family commitments, work and more, the last thing committee members want is to be scrolling through their emails, trying to track down the documents they need. With the SSKB app, everything you need can be found at the swipe of a thumb.” – Ross Hardcastle, Head of Strategy, and Innovation.

So, what can you do on the SSKB APP?

What can you do on the SSKB App

So, what are our committee members saying about the app?

SSKB App reviews

You can easily download the app on your smart phone from the Apple or Google Play stores. 

Click2Vote:

Our latest digital innovation is Click2Vote. Click2vote is as effortless as it sounds. Committee members have the ability to vote on any device at any time, helping improve your voting experience. Simply just click to vote.

The only requirement is that owners have an email address registered.

Steps to Click2Vote for a registered owner:

  1. Firstly, you will receive a link to our digital platform Click2Vote when the email notice for the AGM is sent,
  2. Next, once the email is received you simply click on the link provided,
  3. After, you will be prompted to enter a pin. This one-time only pin will be sent to your registered email address,
  4. Then for each motion you simply Click2vote,
  5. A summary of your responses will be displayed allowing you to make any changes before submitting.

Voting Outside of the Committee:

Another digital innovation that is an excellent value add for our clients is our VOC that makes their voting process a lot quicker, simpler, and more convenient. As Voting Outside of the Committee is one of the most common tasks conducted by Bodies Corporate, we need to make this process as efficient as possible for our clients.

Firstly it is important to acknowledge that there are many different terms that can be used when discussing a ‘vote outside of the committee meeting.’ It can be referred to as a VOC, a V.O.C or flying minute.

With the implementation of the SSKB App this means we can load your VOC electronically helping to make the process more simple and efficient. Committee members simply log on to the app to vote. To access your VOC on the app, click on the committee hub, then on VOC and it’s as simple as that.

To learn more about VOCs with SSKB, click here.

Digital forms:

SSKB also provides easy to use interactive forms on our website. To find your corresponding form just look under the state menu. You can e-sign, submit forms and submit payments online, saving you time, money and giving you convenient 24/7 access. You will receive an email confirmation including a copy of the form submitted.

Our forms are divided into states to ensure there is no confusion for our clients.

Click here to access our digital forms.

Live Chat:

Here at SSKB we understand the importance of providing a live chat, so you have a way to reach us at the exact moment you have a question or concern you need resolved.

SSKB has adapted our client Solutions Team to better align with the busy lives of our lot owners. Our team will provide quick responses and helpful guidance to save your time.

We are here to answer any question you may ever have regarding levies, certificate requests, maintenance queries, pet applications, document and insurance requests or anything in between. We can send links to any forms you may require quickly and easily. Visit www.sskb.com.au to test out our new live chat function today.

 

At SSKB investing in technology and innovations to make a positive difference in the lives of our communities is integral. We continually strive for the most innovative ways to further improve your Body Corporate Services. SSKB takes pride in protecting your investment and running it as effortlessly as possible. Click here to become hassle-free with SSKB.

 

How can we help you?

We help you take repetitive, time-consuming tasks off your plate
Sign up to our mailing list and get articles delivered straight to your inbox
Subscribe

Share This Story, Choose Your Platform!

Recent Posts