Are you unhappy with your current Strata Manager? They aren’t meeting your expectations? Your complaints aren’t being heard? No one returns your calls and answers your emails? Your property isn’t being maintained properly.
There are many reasons as to why you would switch your strata manager. If you aren’t completely satisfied with your Strata Manager, you should consider switching your Owners Corporation Manager. Changing Strata Managers is easier than you think.
At SSKB we are dedicated to supporting Owners to make the best decisions possible and provide a professional management experience so that owning and living in your community is as easy as possible. A property is a huge investment, arguably the largest investment you will ever make. Why settle for a bad strata manager!
It is important to make sure the right Owners Corporation Manager is appointed for each scheme. Many lot owners think changing managers is difficult when in fact, SSKB can make the process very easy for you. We take care of the changeover process and the handover of the records.
Below, we have provided 5 easy steps to switch Owners Corporation Managers and help keep your investment safe.
1. Check your Current Strata Management Agreement
You will need to obtain a copy of your strata management contract. Ask your current strata manager for a copy of this agreement if you don’t already have a copy. Check the exit details outlined in the contract. You must follow the notice period to leave the agreement and any special considerations outlined. Also note that automatic roll over clauses of a contract term in agreements are no longer valid and cannot be enforced by the manager.
2. Obtain quotes from other Strata Managers
Once you have decided to change strata managers you should obtain several quotes from different strata management companies. It can be easier if all quotes are sent through via email so that the contracts terms can be reviewed. Then compile a comparison table outlining list of functions and prices that each company provides and compare with your current strata manager. Then complete a process of elimination to decide on a preferred strata manager.
Contact your newly nominated strata manager for a confidential discussion. Advise them you intend to transfer to their management. Your new manager can then assist you with the formalities of exiting the current contract.
3. Provide current strata manager with formal termination notice
You need to ensure you give enough notice to terminate the Contract of Appointment. It’s important you make sure the termination notice falls within the guidelines which is generally a 1 month notice period.
4. Ask for required motions to be included in meeting agenda
Owners are then required to submit a motion to be included on the agenda at the next Committee or General Meeting to approve the appointment of the new manager. The motion will only be passed if a majority of owners present at the meeting vote in favour and pass the ordinary resolution
5.Advise New Strata Manager of Appointment.
Your Strata Committee will have to provide new strata manager with the information of your existing manager. After this your new strata manager will organise the final handover and transfer of documents. SSKB will arrange a seamless handover of your building from your current manager.
Remember this process should be in conjunction with the relevant legislation in VIC.
We get to know your community using the below process to ensure there is no delay to your Owners Corporation Management Service.
- SSKB obtains the records from the previous Manager.
- SSKB audits the documents handed over.
- Our expert team including our in-house accountants enter the information into our software system.
- A welcome pack is sent out giving all owners the information they need for a smooth transition.
- The Owners Corporation Manager reviews the minutes of the AGM and previous Committee meetings along with any other important documentation.
- SSKB then has to audit the Committee documents and prepare records.
- Your first SSKB Committee meeting is held, and communication protocols established.
It is a big decision when choosing your strata manager. If you have thought about changing but are unsure of the process SSKB can help. Click here for an obligation free consultation today.