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We sincerely value your feedback and would greatly appreciate it if you could take a moment to share your experience with us. Your input not only helps us enhance our services but also assists other potential customers in making informed decisions.

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What Our Customers Are Saying

Transparent and Welcoming!
Having recently joined the committee, I have found the SSKB team extremely open, transparent and welcoming. They share and impart knowledge of key developments and emerging issues in relation to the building operations and maintenance. They carry out their role in a professional and knowledgeable way and I look forward to working with them in the future.

Louise

Exceptional and refreshing customer service experience from our manager Ms Hopkins at SSKB.

Charles

Our appointed manager for our Building is Ms Natalie Hopkins. Natalie has provided us with a lot of support in response to all of our questions on body corporate. Happy to recommend the SSKB Team

Lynette

Processing a pet application. I had to urgently re-home a family pet to live with me in my property. Ray was very understanding, helpful, professional & efficient at processing my urgent request. I feel relieved & lucky to know that any matter will be dealt with in this way. Thanks again.

Patricia

Our manager, Jess, is always prompt and non judgemental in her responses.

Cecil

Incredibly reassuring, patient and very informative, Jess was the epitome of great customer service by any measure, absolutely satisfied with her empathetic and ordered approach.

David

SSKB are proficient and dependable Managers, Natalie Hopkins takes care of our property and goes above and beyond in her care for us. Thank you.

Brad

Our community manager Ray Douglas from SSKB has been an outstanding manager. Our community has been through a number of complex issues over the last couple of years and Ray has been approachable, friendly and professional and has driven the results that we have obtained. I couldn’t recommend him highly enough and for that he gets a 5 star rating from me.

Tobi

Tania provides an Amazing Service to our community! Highly Rated!

Gary

As an owner I have been fortunate to have dealt with such professional Strata Managers. I’ve found Kate and Zoe very responsive and very helpful resolving issues. SSKB ALWAYS delivers a great experience.

Marg

The SSKB Difference

When you choose SSKB, you’re choosing a partner committed to enhancing your strata experience. From innovative tools to expert support, we deliver solutions that make strata living simpler, more efficient, and enjoyable for all.

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SSKB Complaints Form

Please fill out the following form in order to submit a formal complaint; if you are an existing SSKB client, please include your scheme name so we can better investigate the details of your submission.

Please note: this form pertains to the performance of SSKB in our role as Strata Managers; while we will endeavour to follow up all issues, complaints directed towards third parties (such as Bodies Corporate, Building Managers or other Owners) are best handled via direct communication with your Strata Manager.

Complaint Form 2024
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