For anyone new to a strata titled development, there are terms which may sound similar but are in reality, completely different.
We’ve created a quick guide that might be helpful to lot owners, committee members, resident unit managers and property managers to explain the role each of these people does in a body corporate/owners corporation community.
Three men in a tub,
And who do you think they were?
The butcher, the baker,
They all sailed out to sea,
‘Twas enough to make a man stare
In the case strata communities the ‘three men in the tub’ are Property Manager, the Building Manager and the Strata Manager.
They might all be all in the same ‘boat’ but each do very different things.
Let’s take a look.
What a Property Manager does
As the name suggests a property manager manages an individual property on behalf of a lot owner.
They inspect the condition of the property, receive rent, manage repairs and maintenance on an owners’ behalf. A property manager may manage more than one lot in a development.
Most repairs and maintenance are the responsibility of individual owners and tenants.
Repairs and maintenance that is needed to common property will need to be brought to the attention of the building manager.
What a Building Manager does
A building manager is hired by the body corporate/ owners corporation to look after the common areas of a strata development.
They look after the operational management of the building and its facilities. They liaise and supervise various contractors and suppliers carrying out maintenance and upgrades. Building managers provide offerings such as security, cleaning and property maintenance and undertake day-to-day administrative tasks, enforcing by-laws and issuing keys to new occupants or holiday renters.
What a Strata Manager does
A strata manager helps committees look after the legal and administrative side of the body corporate/owners corporation.
They act as secretary and treasurer (or provide professional assistance to the committee members who have these roles), they manage the collection of levies/fees and the trust accounts, prepare financial statements and keep the accounts.
In addition, strata managers call and convene committee and AGM meetings, take minutes, keep the roll, act on the instructions of the committee to arrange repair and maintenance, assist with complaint resolution, arrange insurance valuations, manage insurance claims.