SSKB is a Body Corporate / Owners Corporation company with 5 offices across the east coast of Australia. We service clients through Queensland, New South Wales and Victoria with offices in Brisbane, Gold Coast, Sunshine Coast, Tweed Heads and Melbourne with the ultimate aim of making a positive difference to our communities. We have a broad portfolio of schemes under management and pride ourselves on having the most experienced and skilled management team in the industry.
Our proven strategies achieve positive results, and these are guided by the company’s mission statement:
“The SSKB team seeks to create the best community management company by making a positive difference to our strata communities.”
We provide a wide range of strata related services and are affiliated with some of the best businesses in the industry to help make the entire process of being part of a body corporate or owners corporation as easy and seamless as possible for lot owners.
The SSKB App
At SSKB we have been working hard in the background to make the lives of our committees and lot owners easier by designing an app for all your strata needs.
We are constantly striving for the most innovative ways to further improve your Body Corporate and Owners Corporation service and provide you with an effortless way to ensure that your investment is protected and runs as efficiently as possible.
Each user will receive a unique login that will enable them to access information specific to them.
You can view upcoming meetings including their location, weblinks, agenda and electronic voting making everything you need available in the palm of your hand! No more scrolling though emails and printouts to find meeting agendas!
All owners will be able to quickly access, fill out and submit any documents they need, all at the touch of a button! We have even included electronic signatures, so you no longer need to do the late-night OfficeWorks run when you realise you have run out of printer ink!
You even have the option to turn on notifications to ensure you never miss another levy or meeting reminder. Plus, this gives you the option to view current and past levies.
We have also included an in-app messaging service where you can have one–on–one or group messages and even video messages! This will enable your committee to communicate effectively and efficiently.
The app can be easily downloaded on your smart phone from the Apple or Google Play stores.
Below are 5 ways that SSKB can benefit your building!
1. Community Management
Our team of professional Community Managers are fully equipped with the skills, knowledge and experience to successfully implement strategies to deal with the day-to-day operations of a body corporate. Our Community Managers lead the industry with personalised service and positive outcomes.
From the day-to-day Secretarial and Treasurer duties, right through to information on bylaws and compliance, our team is qualified and able to provide advice, strategies and guidance in order to maintain your investment, increase its value and enhance your community’s reputation as a great place to live.
2. A Dedicated Owners Helpline
SSKB is committed to ensuring the highest level of customer service possible and this means promptly providing solutions to incoming enquiries and client concerns.
When you are a client with SSKB, you gain access to our expert client solutions team who are on hand to assist with all enquiries and provide industry-leading advice on effective strata management solutions.
We offer access to first-hand information regarding your property’s affairs. Our highly skilled and experienced staff are equipped to handle your enquiries the first time you call. Our expert Client Solutions Team solve 94% of owner queries on the spot. If a matter is beyond one of our team, we will refer it to your strata manager/assistant manager for further assistance. Committee members have access direct to their dedicated Community Manager.
3. Finance and Accounting
SSKB’s Finance and Accounting team play a vital role in the running of your scheme.
When you are a client of SSKB, your community will have the services of a qualified Accountant who will be able to assist your Body Corporate/Owners Corporation with any financial queries. Our in-house accounting team is made up of over 75 years of experience, 3 CPAs, 7 Tertiary degrees and 2 Chartered Accountants.
SSKB has dedicated accounts payable experts managing the payments of your creditor invoices. This team, in conjunction with the SSKB online platform ensures all invoices are approved by the Committee and paid on time.
SSKB processes annually 90,000 invoices annually with a 99.96% accuracy.
4. Record Keeping
At SSKB we ensure records are accurate and up to date through the use of our electronic document management systems.
SSKB has a dedicated team to update all essential aspects of the Body Corporate records. The records updated include the Owners Roll, Contracts and Agreements, third party Reports, Term Deposit Investments, common property Inspections Register (for non-contractual routine on-site matters), minutes and every item of correspondence.
It is imperative that your Committee appoint a Strata Manager that will ensure owners and potential buyers are aware of all information relating to the building. Potential buyers can be deterred if your buildings records are missing correspondence, minutes, reports, paid and unpaid invoices and more.
5. Operations
At SSKB we have a dedicated Operations Team who support the StrataSure message of compliance, government and quality commitment. The Operations Team monitors and supports the systems and processes in place at SSKB and is always looking for ways to further the skills of our employees.
Want To See How SSKB Can Benefit Your Scheme?
Strata Title Buildings are complex entities, no two schemes are the same. For a scheme to run effectively and efficiently a variety of skills from many areas are required. Ensure you are with a group who understands the complexities of Strata Management.
Join the SSKB community
Your needs as a Body Corporate / Owners Corporation are our highest priority and this is why we provide a tailor-made service with SSKB. If you are currently unhappy with your Strata Manager, click here to contact us today to see how we can make a positive difference to your community.
