To ensure quality and consistency in our processes, SSKB have adopted a range of policies and procedures for its day to day operations in the services that we offer our clients.
These procedures and policies are formulated with the following in mind:
- Best practice
- Compliance with legislative and other requirements
- Guidance for our staff in the standards that SSKB adhere to, and
- Most importantly transparency for our clients
These policies may change from time to time in line with legislative requirements and changes in best practice techniques. Any updates will be available for download from this section of the website.
Document Management Policy – Policy For Retention, Archiving and Destruction
Levy Management Process – Policy For Recovery Of Contributions From Lot Owners In Arrears